Constituent Services
Our office recently helped a constituent recover funds owed to him from the Social Security Administration (SSA).
A constituent recently contacted our office looking for assistance in removing squatters from a house on his street.
For two years, squatters had occupied this home where they sold drugs, allowed the home to fall into disrepair and let their aggressive dogs roam freely around the neighborhood. The NYPD had received several complaints about the illegal tenants, however, nothing seemed to be getting done.
Our office recently helped a young woman from Brooklyn reclaim $21,682 in student loan forgiveness after her check was stolen and fraudulently cashed.
After she contacted our office, we reached out to the U.S. Department of the Treasury's Bureau of Fiscal Services (BFS) on her behalf to initiate an investigation and work to reclaim the stolen funds.
Our office was able to have BFS reissue the check to her loan provider, which then refunded her the money via direct deposit to protect the funds from being stolen once again.
Last Friday, our office received a call regarding a U.S. citizen being detained in Lebanon. The constituent has dual citizenship and had traveled to Israel on a holy trip. Upon attempting to leave Lebanon to return home, authorities confiscated all her paperwork and cell phone. Adding to the situation, her ill husband had returned home alone and tragically passed away.
Our office recently assisted a senior constituent who had been struggling to regain enrollment in Medicare, forcing her to pay out-of-pocket for medical appointments and services for the past 10 months.
Despite her efforts in trying to sort out her issue with the U.S. Department of the Treasury, the constituent remained unable to access the healthcare coverage she needed.
Within one week, our office successfully facilitated her re-enrollment in Medicare, lifting the financial burden she had endured for nearly a year.
Our office recently assisted a constituent who had an overpayment of over $35,000 dating back to 2018 from the Social Security Administration (SSA).
Our office recently aided a constituent and Greek immigrant with scheduling her oath ceremony so she could fulfill her dream of becoming a U.S. citizen.
Our office recently assisted a retired member of the NYPD and former federal employee who worked at the Department of Veterans Affairs in unlocking his TreasuryDirect account after being locked out for several weeks, preventing him from accessing his investments.
At the end of April, this constituent contacted our office after the Bureau of the Fiscal Service (BFS) was slow to acknowledge his request to lift a hold on his account, and his attempts to contact TreasuryDirect resulted in phone calls being abruptly disconnected with no resolution.
Our office recently helped a retired NYPD Detective and 9/11 first responder receive health care coverage under the World Trade Center Health Program (WTCHP).