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Malliotakis Helps Retired NYPD Officer Unlock Access to TreasuryDirect Investments in One Day After Weeks of Delay

May 3, 2024
Constituent Services

Our office recently assisted a retired member of the NYPD and former federal employee who worked at the Department of Veterans Affairs in unlocking his TreasuryDirect account after being locked out for several weeks, preventing him from accessing his investments.  

At the end of April, this constituent contacted our office after the Bureau of the Fiscal Service (BFS) was slow to acknowledge his request to lift a hold on his account, and his attempts to contact TreasuryDirect resulted in phone calls being abruptly disconnected with no resolution. 

Our office contacted the BFS on his behalf, and, within one day of contacting our office for help, BFS had removed the unnecessary hold on the constituents account so he could gain access to and manage his investments. 

Issues: Congress Economy Veterans